Choosing the Right Video Surveillance System for Your Business

Comcast Business Minneapolis
July 06, 2018 - 5:00 pm
Video Camera

(Image Credit: Dreamstime)


Video surveillance is no longer just an additional measure of security, but has become commonplace, and sometimes a necessity in today's business landscape. Many business owners are aware of the unpredictable nature of running a company, and the ability to have help keep an eye on their enterprise can offer peace of mind, as well as be resolutive. 

Statistic Brain reported that employee theft cost U.S. industry more than $15 billion in 2017. It would be wise for business owners to protect their companies with a quality video surveillance solution. Businesses may have different reasons for needing a video surveillance system, but every one will want their equipment to serve them effectively. As prices have dropped and current technological advances are able to produce higher quality products, options have expanded.

When considering various video surveillance systems, founders should evaluate their options based on these five key factors:

  • Video Quality
  • Storage
  • Access
  • Affordability
  • Installation 

First and foremost, a quality video surveillance system must record high-quality video. Ideally, owners should seek out a system that uses commercial grade cameras that capture footage at 720 pixel high definition resolution. Systems that only capture grainy, artifact-laden footage will not be useful in deterring and identifying thieves. It’s also important that a video surveillance system have at least 20x zoom, night vision and motion-sensing capability, and a wide enough range to offer a broad view of the retail, office or warehouse space.

The next important factor is storage. When it comes to storing high-definition digital video, it’s best to go with an off-site cloud-based solution for organizational and security purposes. It’s a good idea to go with a company that will store video for at least 30 days. It’s also recommended that owners go with a video surveillance solution that bills by time, not the amount of data stored. That way, there will be no risk of missing on-site malfeasance due to unknowingly exceeding data storage limits.

It’s imperative for owners to utilize a video surveillance system that offers remote access. If there’s an incident on company property, an owner needs to be able to access surveillance footage at a moment’s notice, no matter where they are. The video surveillance solution should include a mobile app that allows owners to quickly review and tag footage from their site or sites with maximum ease.

As most small business owners operate with limited capital, it’s important for founders to invest in a video surveillance system that is affordable. A fixed rate price point of around $30 a month is best. Founders should go with a video surveillance system provider that handles equipment installation. Owners can then leave important matters like camera calibration, placement, and video configuration to an experienced technician. It’s crucial for a video surveillance provider to have customer service representatives available 24/7 so that issues like camera repair and replacement can be dealt with whenever the need arises.

Comcast Business’s SmartOffice video surveillance system meets the criteria listed and is an ideal solution for all conscientious small business owners.


Comcast Business has the largest IP network in the nation, serving the needs of small business through large enterprise customers. Technology solutions range from fast, reliable Ethernet and Internet connectivity to voice, video, and Managed Solutions. Comcast Business is powered by an advanced Gig-ready network and 24/7 technical support. Learn more at

For more tips, inspiration, and Minnesota small business stories, visit​